iPlus - iStorm

You can purchase iPlus up to 90 days from the original purchase date of your device.

iPlus is valid for iPhone, iPad, and Apple Watch devices.
Coverage applies exclusively to the device (i.e., the serial number) stated on the contract and purchase receipt.

You have the option to extend the insurance for 2 more years by bringing the device in for inspection before the contract expires. The extension can be made up to 2 times per serial number and is valid for one year only each time. The insurance covers one loss event per year.

This refers to every damage incident covered by the plan, as defined in the insurance terms and conditions.

iPlus covers strictly one (1) damage incident.

It is very important to know that as soon as you use the insurance (for repair or replacement), the contract automatically ceases to be valid and there is no possibility of new insurance or renewal for the device.

You can get iPlus simultaneously with the purchase of your new device, or at a later time, up to 90 days from the date of purchase (provided a technical check is performed).

If more than 90 days have passed, the device is now considered "used". In this case, you can still insure it through the special annual program for used devices, after a technical check.

If iPlus is acquired at the exact same time you purchase your device, no inspection is required.

However, if you decide to add it later (within the allowed 90-day period), a technical inspection of the device must first be carried out for it to be insured.

The insurance can be extended for 2 additional years, but exclusively with annual renewals.

Before the expiration of each 12-month contract, a technical inspection of the device at the store is required for the renewal to be processed for the following 1 year.

Each annual renewal requires a technical inspection of the device by iStorm, to ensure that it meets the coverage conditions based on the terms of the program.

If not renewed, iPlus coverage expires at the end of the annual period and the device is no longer covered by the program.

Insurance for used devices is strictly valid for one (1) year and does not include the option of additional extension or renewal.

You will need to have with you:

• the insurance certificate
• the device purchase receipt
• the iPlus purchase receipt

If you do not have the insurance certificate available, you can request it through the iStorm contact form, by selecting "General" and then "Documents and certificates".

According to the current procedure, for the purchase of services such as iPlus, an accounting note is issued instead of an invoice.

To receive your iPlus insurance certificate, submit your request through the iStorm contact form. Select the category "General", then "Documents and certificates" and include the device's serial number in your message. For security and identification purposes, the request must be sent by the policyholder or a legal representative.