iSupport iPhone - iStorm

iSupport

With iSupport from iStorm, your iPhone has the full package!

You can now purchase an extended warranty plan, which lasts up to 4 years from the date of your iPhone purchase. Apple-certified technicians will provide you with support throughout the duration of the plan, so you can enjoy the device you purchased completely stress-free.

  • Authorized Service Provider

  • Genuine Apple parts

  • Apple Certified Technician

  • 4-year warranty

*Ο δεύτερος χρόνος εγγύησης ισχύει αποκλειστικά για πωλήσεις προς καταναλωτές/φυσικά πρόσωπα με απόδειξη λιανικής συναλλαγής.
Για αγορές από επαγγελματίες με τιμολόγιο, υπάρχει επίσης η δυνατότητα συνολικής κάλυψης έως 4 έτη μέσω του προγράμματος επέκτασης εγγύησης.
Το πρόγραμμα παρέχει ολοκληρωμένη τεχνική υποστήριξη πέραν της εγγύησης του κατασκευαστή, με την αγορά του αντίστοιχου προγράμματος και σύμφωνα με τους όρους που αναφέρονται παρακάτω.

  • for iPhone

    69€

  • for iPhone Pro / Pro Max

    99€

  • for iPhone Air

    99€
Terms & Conditions

FAQ

This is an exclusive extended warranty program from iStorm, offering you up to 4 years of complete peace of mind for your new device.

It ensures top-tier technical support exclusively from Apple-certified technicians, using only genuine spare parts and strictly following official Apple procedures.

The program includes a free technical inspection for its entire duration, as well as the repair or replacement of your device, provided that the damage is due to a manufacturing defect and not to tampering with the device or other external factors.

iSupport applies to iPhone, iPad, Mac, and Apple Watch devices.

Coverage applies exclusively to the specific device (i.e., the serial number) listed on the purchase receipt and the contract.

Please note that peripherals (such as accessories or cables) are excluded.

iSupport can be purchased within the first 12 months from the date of purchase of your device. 

Only residents of Greece and Cyprus are eligible to purchase, exclusively for devices purchased in these countries and only from iStorm physical or online stores.

iSupport offers comprehensive coverage for up to 4 years from the date of device purchase, regardless of the date you choose to activate the plan.

For business purchases via invoice, the device is initially covered by Apple's 1-year warranty, followed by up to 3 years of iSupport.

This way, you ensure a total of up to 4 years of official technical support for your business equipment.

You can drop off your device for inspection and repair at the technical department of any iStorm store during its operating hours (Monday to Friday, 10:00–18:00).

The exception is the Mykonos store, where during the summer months it is in operation, the hours are Monday to Friday, 11:00–19:00.

Before handing over your device, it is necessary to have backed up your data (as it may be deleted during the inspection) and to have your Apple ID credentials ready to disable the Find My feature. 

Learn more here.

To proceed with the technical inspection or repair, you will need to provide the following:

  • The device to be inspected
  • The device's proof of purchase
  • The iSupport contract
  • The iSupport proof of purchase

(Note: iStorm stores reserve the right to request additional supporting documentation if deemed necessary for the evaluation of the request. The contract and receipts must be provided with every communication or repair request.)

All repairs are performed by Apple Certified Technicians at the iStorm store where you dropped off your device. 

In extremely rare cases, Apple may request that the device be sent to a central repair center abroad. If this happens, you will be notified immediately.