Trade & Upgrade Mac - iStorm

Get a new Mac cheaper by trading in your old one

Has the time come to part with your Mac and get a new one? You’ve spent countless hours, nights, deadlines, and creative moments together. It was there for every presentation, every meeting, and every student project. It was your silent partner, your helper in your first professional steps, your "office" no matter where you are, and so much more.   

There's one last thing I can offer you...

By simply answering a few questions, you can receive an estimate of your device’s value based on its condition.

The evaluation of the device is carried out by the store's technical department, daily 10:00 – 18:00.

Rate your device

The best way to get a Mac!

  • Say goodbye to your old Mac

  • Bring it to an iStorm store for us to evaluate it daily from 10:00 – 18:00.

  • Welcome to your new Mac!

  • Make sure your Mac is powered on and has more than 20%
    battery.



  • Save a backup copy of your data¹. See here how to back up your Mac.

  • You need to know your Apple ID password to turn off the Find My setting from iCloud².

  • Reset your Mac's system settings (delete all data and settings)³.

1. Η iStorm, δεν φέρει καμία ευθύνη για τυχόν απώλεια δεδομένων από την συσκευή σου.
2. Εάν δεν μπορείς να απενεργοποιήσεις τη λειτουργία Εύρεση δεν μπορούμε να παραλάβουμε τη συσκευή σου. Αυτή η πολιτική ισχύει για να αποτρέψει την εξουσιοδότηση των μη εξουσιοδοτημένων ατόμων από τη χρήση της συσκευής σου χωρίς να το γνωρίζεις. Εάν δεν θυμάσαι το Apple ID σου και τον κωδικό πρόσβασης, μπορείς να μεταβείς στο iForgot.
3. Τα δεδομένα που βρίσκονται αποθηκευμένα στη συσκευή σου θα διαγραφούν σε κάθε περίπτωση, για την ασφάλεια και το απόρρητό σου.

    FAQ

    Trade & Upgrade is iStorm's device trade-in program, and an easy way to get a new Mac, iPhone, iPad or Apple Watch at a lower price. Bring your old Apple device to an iStorm store, it will be evaluated, and you can apply its value toward the purchase of a new device.

    To participate in Trade & Upgrade, simply bring your old Apple device to an iStorm store. Our team will evaluate your device and inform you of the benefit you can receive. You can then purchase a new Mac, iPhone, iPad, or Apple Watch at a lower price. 

    The process takes place:

    • iPhone, iPad & Apple Watch:
      Weekdays during store operating hours
    • Mac:
      Monday - Friday 10:00 - 18:00

    Selected Apple models, including iPhone, Mac, iPad, and Apple Watch, participate in the Trade & Upgrade program. If you do not see the model you are interested in listed, this means that no monetary trade-in value is being offered at this time. You can, however, bring it to us for responsible recycling.

    The benefit you can receive depends on the model of your device and its condition. After the evaluation, you will be informed about the value that can be applied toward the purchase of a new Mac, iPhone, iPad, or Apple Watch.

    No. The value of the device you turn in can only be used for purchasing products from iStorm.

    It cannot be paid out or returned as a cash amount.

    Yes, your device must be functional and active to receive the value that corresponds to it based on its condition. If the device is not functional, you can still send it to us for responsible recycling without receiving any monetary payment.

    The value of your device is determined by specific criteria, such as its model, age, physical condition, and current market value as a pre-owned device.

    Before you deliver your device, you must sign out of your iCloud account and reset its content and settings. For your security, your device's data is erased as soon as we receive it.

    Before you turn in your old iPhone or iPad, you must back up your data to iCloud or another device and complete a factory reset. Once we receive your device, all units undergo a specified inspection process. If a factory reset has not been completed, our specialized team will perform an automated data deletion procedure to ensure the protection and permanent deletion of your personal data.

    You can trade in the value of your old Apple device toward the purchase of a new Mac, iPhone, iPad, or Apple Watch from the available models currently on sale.

    For special promotional offers with additional benefits for purchasing new models, the trade-in may apply only to the same device category and be exclusive to specific new models. If the value of your old device is lower than the minimum predefined limit set for each respective model, the additional benefit will not apply, and the device may only be disposed of for recycling.

    Yes, you can use the voucher when issuing an invoice, provided you are a self-employed professional operating a sole proprietorship. The personal voucher must be issued using the same details as the invoice.

    Absolutely! You can get your new Mac, iPhone, iPad or Apple Watch in up to 36 payments without a card with the Payments… and you’ve got it! program or in 48 interest-free payments with a credit card.

    To participate in the Trade & Upgrade program, you will need to have your national ID card or passport with you.

    Yes, you can bring more than one Apple device to an iStorm store for evaluation of their condition under the Trade & Upgrade program. The final valuation of each device depends on its category, its condition, and the program's terms.

    The Trade & Upgrade program exclusively applies to Apple devices. This means that exchanging an Android device via this specific program is not possible.

    Yes. Before evaluating your device, you will need to remove the case, screen protector, and any other accessories so that we can properly conduct the device inspection.