Service
Trust your device to an Apple expert!
iStorm, as an Apple Authorised Service Provider, is
central service point for servicing all Apple products.

- Official Apple repair center
- Top quality service
- Experienced technicians, certified by Apple
- Specialization in Apple products
- Genuine Apple spare parts
- Maintaining the product warranty
- iStorm repair warranty
- Apple recall programs
FAQ
How many years of warranty do I have?
The warranty provided by Apple is one year.
In the case of purchase with a receipt, a second year is provided by iStorm, as an official reseller.
For purchases with invoice, only Apple's one-year warranty applies. Learn more about Apple's warranty here.
How do I make a Backup?
Connect your device to a Wi-Fi network, go to Settings > [your name], and select “iCloud.” Select “iCloud Backup,” then “Back Up Now.” Learn more about the Backup process here .
How do I turn off Find My?
To turn off Find My, go to Find My Devices on iCloud.com, select the device from the All Devices list on the left, and click Remove This Device. Learn more here .
How do I reset my Apple ID password?
If you've forgotten your Apple ID password, go to Settings, tap your name > Sign-in & Security > Change Password, and follow the onscreen instructions. Learn more here .
How do I reset my iPhone password?
Use a computer to put your iPhone into recovery mode so you can erase your phone and set it up again. Find more information about resetting your passcode on other Apple devices here .
Does my device need service after the warranty expiry date?
Products are considered obsolete when Apple has stopped distributing them for sale for 5 to 7 years. Find out if your device is beyond repair here .
How do I clean my AirPods, AirPods Pro, AirPods Max, and EarPods?
If you want to clean your headphones without causing any problems with the device, follow the instructions here .
How do I maximize battery life and lifespan?
To have the best experience using the devices
you, you can follow the advice suggested by Apple here.